Shipping & Returns
UK Standard Delivery
Each My Panjabi Story book is made personal to your elder, so please allow up to 3 working days before it’s dispatched.
You’ll receive an email once your order is on its way. We deliver with Royal Mail, and your parcel should arrive within 2 business days after dispatch.
Standard UK delivery is £2.99.
Canada Standard Delivery
Each My Panjabi Story book is made personal to your elder, so please allow up to 3 working days before it’s dispatched.
You’ll receive an email once your order is on its way. We deliver with Royal Mail, and your parcel should arrive within 3-17 business days after dispatch.
Standard delivery to Canada is $24 CAD.
US Standard Delivery
Each My Panjabi Story book is made personal to your elder, so please allow up to 3 working days before it’s dispatched.
You’ll receive an email once your order is on its way. We deliver with Royal Mail, and your parcel should arrive within 3-17 business days after dispatch.
Standard delivery to Canada is $17 USD.
International Delivery
We currently deliver to the UK, Canada and the United States, but we’re working to add more countries soon.
Returns
Because each My Panjabi Story book is personalised and made to order, we’re unable to accept returns or issue refunds once an order has been placed.
That said, your satisfaction means a lot to us. If your book arrives damaged, misprinted, or with an error on our part, please get in touch within 7 days of receiving your order. We’ll be happy to replace it at no cost to you.
Every book is carefully checked before shipping, but if you notice an issue, simply email us with your order number and a photo of the problem so we can put it right quickly.
View our full refund policy here.